Most supervisors are promoted because they were excellent at the work, not because anyone taught them to lead people. Our leadership development training closes that gap with practical skills your managers can use the same week they learn them.
Action Jackson Learning & Development delivers leadership training in Spokane, Spokane Valley, Liberty Lake, Post Falls, and Coeur d’Alene, plus live virtual programs nationwide.
Who this training is for
- New supervisors stepping into their first people-management role
- Emerging leaders being prepared for more responsibility
- Experienced managers who have never had formal leadership training
- Leadership teams that need a shared language and consistent standards
- Directors, senior managers, and executives building strategic leadership skills
Leadership Development Courses
Every program is assembled from the areas your organization actually needs. Our core courses include:
- Essential Skills for New Supervisors: Foundational, full-day training in the fundamentals every new supervisor needs on day one, including setting expectations, delegating, and building credibility with a team.
- The Leap: From Individual Contributor to Supervisor: Making the shift from doing the work yourself to getting work done through others, with practical tools for prioritizing, delegating, and letting go of tasks that no longer belong to you.
- Emotional Intelligence for Leaders: Self-awareness and relationship-management skills for staying composed under pressure, reading team dynamics, and responding thoughtfully instead of reactively.
- Crucial Communication: Difficult Conversations & Feedback: A repeatable framework for the conversations leaders tend to avoid, from performance concerns to team conflict.
- Coaching & Performance Management for Supervisors: Practical skills for giving feedback that actually changes behavior, setting clear performance expectations, and coaching employees toward improvement.
- Strategic Leadership for Senior Leaders: For directors, senior managers, and executives moving from supervision into strategic thinking, including decision-making, change leadership, and organizational planning.
- AI for Leadership: Strategic Judgment in the AI Era: A non-technical course in evaluating AI use cases, weighing risk and opportunity, and leading teams through AI-enabled change.
Custom leadership training can be created for any topic your organization needs.
Formats
Single workshop
Multi-session series
A sequence of shorter sessions spaced over weeks, with practice between sessions so skills transfer to the job
Leadership cohort
A structured program for a group of emerging leaders, often paired with a mentorship component
How it is delivered
Live virtual sessions are available nationwide. On-site sessions can be scheduled throughout Eastern Washington and Northern Idaho, including Spokane, Spokane Valley, Liberty Lake, Coeur d’Alene, and Post Falls.
Related services
- DYNAMIX communication and work style training
- Mentorship program design
- Compliance and HR training